Frequently Asked Questions
Everything you need to know about your Dan & Phil Shop order.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 10-21 business days depending on customs processing in your country.
What is your return policy?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached.
How should I care for my apparel?
To preserve the quality of the prints and fabric, we recommend washing garments inside out in cold water and tumble drying on low heat or air drying.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.